TERMS OF SERVICE
Warranty:
We offer a warranty for the life of the tires per paid customer. This means that we will warranty the tire treatment as long as the original paying customer is in ownership of the treated tire(s). Should a defect occur during life of the tire we will provide a new tire treatment service free of charge. Exposure to harsh washing, harsh abrasive contact, washing with non-soft materials, etc. will void the warranty.
Next Set of Tires:
We realize that many customers may want to have their existing tires treated. These tires may have limited life (most tires are good for 45 – 60,000 miles). The current pricing is for existing and future tires (the next set you will purchase). This way you will enjoy the benefits of a beautiful tire for the full life of the tire.
Time Period:
“Life of tire” is defined as 60,000 miles or 6 years, whichever comes first. If the customer is not happy with the condition of their tire during the time period, TIREGLOTM will re-treat the tire completely free-of-charge.
Commercial Customers:
We enjoy working with commercial customers. “Terms of Service” will be included as part of our mutual contract.
Quality:
Everything we do is to provide the customer with a quality experience. Components of quality include communication of information, scheduling, on-site treatment, cleanliness of the work site, and customer satisfaction post-treatment.
Payment:
We accept cash and most credit cards (VISA, MASTERCARD, DISCOVER). The following are not accepted at this time: American Express, PayPal, and personal checks. Payment is expected at time of completion of the tire treatment.
Mobile Service & Service Area:
We offer mobile service as a convenience to our customers. Due to the high price of gas, we offer service free-of-charge within the general San Diego area. We reserve the right to add a surcharge to outlying areas.
Scheduling:
We offer 7-day service. This means weekdays and weekends. We will do our best to accommodate your schedule.
Promotions:
From time-to-time, we offer promotions for customer referrals. Ask us about promotions at time of treatment scheduling.